Multichannel ECommerce

Origin Consultants can help you with all it takes to manage Multichannel ECommerce. It does not matter how many channels you decide to sell through. We ensure that you are free of all E-Channel related problems and can focus on growing your business.  

To understand Multichannel Ecommerce, we must be clear with the concept of Multichannel Retail.

What is Multichannel Retailing?

If you are a B2C Organization, you must surely be reaching your consumer through multiple mediums of sales. For instance, as a fashion brand, may be selling your products through:

  • Exclusive Brand Outlets
  • Multi Brand Fashion Outlets
  • Departmental Stores
  • Telephone Orders
  • Email Orders
  • Mail Catalogues

Yes. But what is Multichannel Ecommerce?

Have you started collecting orders and payments on your own website? If yes, then you have started ECommerce. Now add more mediums of Online Sales, and you are moving towards Multichannel Ecommerce. Some of the Online channels of sale beyond your own website for a fashion brand are:

Multi-channel e-commerce allows organizations to take their products to their consumers homes. Also allowing retailers to establish higher brand visibility and sales. Even though the purchasers buy from different channels, they are buying your brand. Thus, they expect a similar shopping experience over all the channels. But is your organization ready to manage:

  • Communication from All Online Channels
  • Receiving Orders from different channels
  • Ensuring payments from all channels
  • Inventory consolidation for all channels
  • Order execution for each channel
  • Shipping for all channels
  • Returns management across channels and
  • Accounting for each channel

So, what do you need for Multichannel ECommerce?

Thus, if you wish to get into Multichannel Ecommerce it is imperative to have a system that allows you to:

  • Integrate with all Online Channels on one platform
  • Combine the transactions across all channels
  • View orders on one dashboard
  • Live update of inventory
  • Manage dispatches orders and delivery challans
  • Generate Invoices
  • Adjust Returns and
  • Interface with your accounting software

Origin Consultants can help you with all it takes to manage Multichannel ECommerce. It does not matter how many channels you decide to sell through. We ensure that you are free of all E-Channel related problems and can focus on growing your business.